Gratz Pilates Spring 2026 Update
We believe there is a right way to build Pilates apparatus.
Not a fashionable way. Not a fast way. Not a way that optimizes for volume or variation.
A right way.
That belief shapes how we design, how we manufacture, and how we run Gratz. We believe creating our apparatus can only be done by highly skilled craftspeople utilizing the best tools and given the time required to do it properly.
Making it Easier to get Gratz Apparatus
For a long time, buying Gratz required patience, and more of it than it should have.
We have been fixing that.
Not by simplifying the product, and not by compromising how we build, but by improving how we operate around it.
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We’ve been making our handmade apparatus in less than 90 days since September. Also, we are now shipping non-upholstered parts in 10 day or less. We continue to improve lead times on apparatus and aim to announce even shorter timelines later this year.
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We introduced instant shipping quotes for U.S. and Canada orders up to $20,000.
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We established legal entities in the EU, UK, Korea, and Canada, making it easier to understand total cost and without the burden of customers having to clear customs themselves.
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We are now launching Gratz Galleries—places where you can experience the apparatus directly, in real studios, with real teachers.
If something is difficult to build properly, it will take time. That is unavoidable.
Everything else should be straightforward. We are making it so.
Defining and Ensuring Quality
“Quality” is often used as a general claim. We do not think of it that way.
At Gratz, quality is defined. It is measured. And it is enforced.
Over the past year, we have built the systems to do that properly:
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A dedicated QA team, now three people, and growing.
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Defined engineering and manufacturing tolerances for every apparatus so we can be sure what leaves our factory is the highest quality.
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Hands-on testing of every unit before it ships.
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High-resolution photographic records of every piece, creating a second level of review.
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QA reports available directly to you, so you can see exactly what we see.
The objective is not variation. It is consistent quality.
When something leaves Gratz, it should feel exactly as it is intended to feel.
This is all very challenging to do. We strive to achieve quality 100% of the time. There have been times where we missed the mark. And, when we do, we work hard and fast to fix the problem to ensure our customers are satisfied.
What Comes Next: Global Services
A well-built apparatus can last for decades.
But longevity is not automatic. It requires care, maintenance, and, at times, proper repair.
We are now building that capability.
We call it Global Services.
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Clear, practical guidance for routine maintenance.
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Straightforward ways to assess when components need replacement.
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Detailed, engineering-level documentation for repair, alignment, and reupholstery.
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Training for both studio owners and professional technicians.
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Over time, a global network of service providers.
The intent is simple: if you own Gratz, you should know how to care for it and have access to people who can do it properly when needed.
We are starting by listening to our customers. We’re asking more questions about the service issues you find most challenging. We’re visiting (even more) studios to see, hear and listen to Gratz apparatuses in action, and hear from the studio owners and teachers what they want and need from a service organization.
To be clear, we are not building out our own service centers or teams around the world. We are creating the capability and documentation at our HQ in Philadelphia.
Once done, we will set up partnerships around the world with local service and upholstery companies to provide direct support globally. We already have several good service partners, addressing this need in a few locations. The intent with this program is, first, create a program so we can be sure local partners apply best practice and all our knowledge in servicing Gratz equipment, and to take this program to our customers everywhere.
We are not trying to follow the market.
We are trying to set a standard, and to meet it, every day, in the details.
Thank you for your trust, and for your commitment to Classical Pilates.
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John and Elizabeth
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Michelle Stutesman
May 11, 2026
Thank you for continuing to up level the service through Gratz. Being able to purchase Gratz & have solid support strengthens our Industry & helps us continue to share Mr. Pilates work.