Lead Times for Gratz Pilates Products
Due to increased holiday shipping volume, limited carrier pickup availability, and seasonal staffing changes, packages shipped in late December face a higher risk of misrouting or damage. Carriers also prioritize other holiday freight from December 21 through the end of the year, further limiting pickup availability. Orders completed after December 15 will ship in January instead, to avoid these risks. For more details or questions, please contact us.
Lead Times
All Gratz apparatus are handcrafted to order.
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Estimated Lead Time: 3 months for all apparatus: Reformers, Cadillacs, Towers, Chairs, Barrels, and Mats
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Estimated Lead Time: 3 months for upholstered Parts and Accessories
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Estimated Lead Time: 10 days for most non-upholstered Parts and Accessories
Related Information
- Lead times do not include shipping time, as this varies by location and shipping service selected.
- Orders ship once all items in the order are ready.
- Lead times for specific products can be found on individual product pages.
- Orders are processed in the order received.
- All apparatus with upholstery is custom made.
- If you need your order in a specific time window, place your order through the website and a Gratz team member will contact you to provide a shipping quote and work with you on timing before finalizing your order.
We continue to invest in bringing lead times down while improving quality. Thanks for your patience and support as we work on this!