Check out our latest release → Improved Shipping Costs & Distribution News from Gratz
Gratz Pilates accepts payments via wire transfers and credit card authorizations.
A Gratz team member will contact you via email within 5 business days to provide a shipping quote and collect payment if you approve the final estimate.
Currently, financing is not available. However, if your order is over $5,000 you may request to only pay half at the time your order is placed. The second payment is due when your order goes into production.
We are required to collect sales tax for deliveries to the following US states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, KY, LA, MA, ME, MD, MI, MN, MO, NE, NJ, NM, NY, NV, NC, OH, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI + Washington DC. The tax rate applied to your order will generally be the combined state and local rate for the address to which your order is shipped. We are required to collect tax on shipping charges when applicable.
City of Philadelphia requires we charge an 8% tax on orders picked up from our warehouse.
If a refund is approved you can expect a refund or credit in the same form of payment originally used to make your purchase. A credit issued to your credit card may take up to two weeks to be acknowledged by your issuing bank or credit card institution.