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Low Folding Mats and Pillows ready to ship -> View Available Now
Low Folding Mats and Pillows ready to ship -> View Available Now
Low Folding Mats and Pillows ready to ship -> View Available Now
Creating an account on https://www.gratzpilates.com/ is simple and allows for a more streamlined ordering experience. Creating an account offers a safe, easy, and efficient way to order. You can save your billing and shipping information for faster checkout, receive important updates about your order, and track your shipment through delivery.
You may also place an order without creating an account by using guest checkout. This option allows you to complete your purchase quickly while still receiving all essential order confirmations and shipping updates.
It's easy to change your account information online, at any time. Log-in to your account and then go to Edit My Account.
If you forgot your password to your Gratz account, no need to worry. Click here to recover your password.
After you place your order, you will receive e-mails about your order. Below are examples of e-mails you might receive:
Every piece of Gratz equipment is handcrafted with intention, built to the standards of Classical Pilates and the needs of your studio.
Our current lead times reflect continued demand and the care that goes into each piece. While demand remains strong, so does our commitment to delivering the highest quality equipment on time.
Under 3 months for all apparatus: Reformers, Cadillacs, Towers, Chairs, Barrels, and Mats
Under 3 months for upholstered Parts and Accessories
10 days or less for non-upholstered Parts and Accessories
Please note: Lead times do not include transit time to your final destination. Shipping timelines vary based on location and delivery method.
Instant Shipping Quotes are available for U.S. and Canada for orders up to $20k. These quotes provide the most competitive rates available. Shipping rates improve as your order total increases — rate breaks at $2K, $5K, $10K, $15K, and $20K.
Estimate Requests are valid for 60 days. Once the 60 days have passed, you will have to submit a new estimate request directly through our website.
For upholstered and custom apparatus, changes may be made within 7 days of placing your order at no additional charge. After 7 days, any changes will incur a 25% restocking fee based on the value of the upholstered equipment being modified.
For non-upholstered parts and accessories, changes must be requested within 1 hour of placing the order due to rapid processing.
Please note that any changes to your order may affect the overall lead time.
For upholstered and custom apparatus, cancellations may be made within 7 days of placing your order for a full refund. After 7 days, cancellations will incur a 25% restocking fee based on the value of the upholstered equipment, not including shipping.
For non-upholstered parts and accessories, cancellations must be requested within 1 hour of placing the order due to rapid processing. Orders that have already been processed or shipped cannot be cancelled.